HotCAE Product Restrictions & Customs Declaration Information
Restricted Items & Customs Declaration Instructions
Reminder: We do not accept items with flammable, explosive, hazardous, or warning labels on the outer packaging, and we do not accept spray pressure cans.
1. Alcoholic beverages require formal import declaration via the CAY route. For details, please refer to the official website [FAQ H. Taiwan Import Customs Declaration]. Tobacco and alcohol require formal customs declaration, please notify customer service after filling out the order.
2. Food/supplements cannot exceed 6kg per package. Importation precautions for food Reference: https://taipei.customs.gov.tw/singlehtml/3130?cntId=cus2_177199_3130
3. Perfumes are not accepted.
4. Pure batteries, power banks, and any items containing batteries are not accepted.
5. Any items containing batteries (including lithium batteries, rechargeable batteries: hand tools or UN3171&UN3480, etc.) are not accepted.
6. No animals/plants (insects) products & processed food are accepted.
7. The contents of the entrusted packages must comply with import regulations, and prohibited items are not allowed. If any items violating import regulations are found, the sender shall bear legal responsibility, and this consignment note will not be eligible for the above-mentioned benefits. The Red Sea website reserves the right to change and interpret the service content.
PS: The establishment of the order implies agreement to abide by the above instructions.
Special Notice:
If customs inspection finds goods subject to review control regulations or requiring the imposition of duties, including anti-dumping duties, but they have not been declared through formal customs declaration, a penalty of NT$6,000 for customs violation (excluding fines from competent authorities) plus an additional handling fee of NT$300 will be imposed.
The following are common regulatory authorities and goods subject to review control regulations:
Bureau of Standards, Metrology & Inspection (BSMI) - Household appliances (refrigerators, TVs, rice cookers, etc.), toys (for use by children under 14), textile products (underwear, towels, bedding, etc.), automobile tires/steel rims, lighting fixtures (indoor lights), paints, luggage, massage devices, batteries, etc.
National Communications Commission (NCC) - Goods with Bluetooth/Wi-Fi functionality and goods equipped with wireless remote controllers, etc.
Bureau of Foreign Trade (BOFT) - Hardware accessories (screws, aluminum & steel products), tiles, solar panels, bedding, electronic locks, radar, grinding wheels, electric cars, drills, water heaters, socks, masks, etc.
Bureau of Animal and Plant Health Inspection and Quarantine (BAPHIQ) - Animals (including food), plants (including fertilizers), cat litter, sawdust, feathers, etc.
Food and Drug Administration (FDA) - Disinfectants, pharmaceuticals, food items, tableware, etc.
Ministry of Health and Welfare (MOHW) - Medical equipment (beauty devices, moxibustion devices, wheelchairs), medicated cosmetics (anti-acne, anti-wrinkle, etc.), hair dyes, reading glasses, medical masks, etc.
Counterfeit goods, imitation bags, branded products with infringement issues should not be attempted. Electronic cigarettes and associated accessories (heating devices, cartridges) cannot be shipped, and violators face fines ranging from NT$10 million to NT$50 million. They are also required to improve, recall, destroy, or return the items within a specified period. Failure to comply within the specified period will result in further penalties. The above-mentioned items are currently the focus of customs inspections.