HotKAO Product Restrictions & Customs Declaration Information
Reminder:
We do not accept products with outer packaging boxes marked with flammable, explosive, hazardous, warning signs, or spray pressure cans.
1. Items containing batteries, perfumes (items containing alcohol), masks (up to 250 pieces), any animal or plant (including insects) products, and processed foods cannot be shipped.
2. Orders requiring formal declaration that are under 10kg will be charged as 10kg.
Can ship products containing lithium batteries, please consult line customer service first
3. Each package containing food items must not exceed 6 kg. Refer to Taipei Customs Notice https://taipei.customs.gov.tw/singlehtml/3130?cntId=cus2_177199_3130
4. High-pressure cans or items containing lithium batteries are not accepted. Cleaning, washing, and maintenance products in spray cans are accepted.
5. No inspection of goods will be conducted.
6. Importing medical devices without obtaining an import permit violates relevant provisions of the Pharmaceutical Affairs Act and may result in criminal penalties. Please apply for one from the Ministry of Health and Welfare.
7. Packages with generated shipping orders cannot be returned.
8. The contents of entrusted packages must comply with import regulations and must not contain prohibited items. You are responsible for any legal liabilities arising from non-compliant items, and such parcels will not be eligible for the above-mentioned promotional discounts. RedSea reserves the right to change service content and the final interpretation authority.
PS: The establishment of an order indicates agreement to and compliance with the above.
Special Notice:
If customs inspect goods subject to regulatory approval or require the imposition of customs duties, anti-dumping duties on goods, but they have not been declared on a formal declaration form, a customs violation fine of NT$6000 (excluding fines from the competent authority) will be imposed, plus a handling fee of NT$300.
The following are common regulatory authorities and goods subject to regulatory approval:
Bureau of Standards, Metrology and Inspection (BSMI) - Electronics (refrigerators, televisions, rice cookers, etc.), toys (for children under 14), textiles (underwear, towels, bedding, etc.), automotive tires/rim, lighting fixtures (indoor lights), paint, luggage, massagers, batteries, etc.
National Communications Commission (NCC) - Goods with Bluetooth/WIFI functions and goods with wireless remote controls, etc.
Bureau of Foreign Trade - Hardware accessories (screws, aluminum & steel products), tiles, solar panels, bedding, electronic locks, radar, grinding wheels, electric vehicles, drills, water heaters, socks, masks, etc.
Bureau of Animal and Plant Health Inspection and Quarantine - Animals (including food), plants (including fertilizers), cat litter, wood chips, feathers, etc.
Food and Drug Administration - Disinfectants, pharmaceuticals, food, tableware, etc.
Ministry of Health and Welfare - Medical equipment (beauty devices, moxibustion instruments, wheelchairs), pharmaceutical cosmetics (acne treatment, wrinkle removal, etc.), hair dyes, reading glasses, medical masks, etc.
Counterfeit, imitation brand, and infringing products may involve legal issues, please do not attempt to circumvent the law. E-cigarettes and accessories parts (heating host, cigarette bullets), regardless of whether they contain nicotine, cannot be shipped. For importers with values between 10 million and 50 million NT$, fines will be imposed, and they will be required to improve, recover, destroy, or return within a certain period. Failure to improve within the specified period will result in further penalties. Smuggling, counterfeit infringement, and prohibited items are currently the focus of customs inspection.
Friendly Reminder:
1. Prohibited goods must comply with the regulations of the importing and exporting countries.
2. Senders are responsible for checking the regulations of the importing and exporting countries.
3. Health supplements or medicines, food, cosmetics... are explained in the FAQ. If you are unsure, please inquire through customer service Line: @lgg6811g.
4. The above information is for reference only and is subject to the latest information from each country. You can check on Google for the latest updates.