Local Personal Shopper / Proxy Purchasing and Payment Process
a. Provide the product website link, name, and quantity:
Please answer questions 1 and 2:
1.We need to first confirm with our overseas personal shoppers if the
purchase is feasible.
(Even if feasible, we cannot guarantee that the required quantity is available.)
2.In case of insufficient stock, should we proceed to purchase whatever
quantity is available?
3.Confirm the total proxy-shopping amount and top up your account.
*Requirement: You must use your personal bank account to transfer funds and top up under "My Payments".
* Upload the front and back of your ID to "Member Messages".
4.The item must be a physical product and must be inspected and shipped by
Red Sea Forwarding Warehouse.
b. Important Notes:
1.If the personal shopper is unable to successfully purchase from the seller, no proxy fee will be charged.
*The funds will first be refunded to your member account; if you request a cash withdrawal, it will be refunded to your original bank account.
*A bank processing fee of 30 TWD will apply.
2.Return/Cancellation Policy: Once the personal shopper has placed the order,
returns/cancellations will not be accepted.
3.If a return is requested after the package arrives at the warehouse, it will
be processed according to the standard return procedure. Additional fees will
apply, including the shopper's proxy fee (8%–15%), two-way shipping costs,
inspection fees, etc. Furthermore, the personal shopper reserves the right to reject
the return request.
4.The seller’s return policy shall prevail.
5.Re-emphasizing: You must use your own personal bank account to top up the Red
Sea Member System. To prevent exploitation by (scam/fraud) syndicates, any
fraudulent activity will be reported to the police immediately.
Here is the professional English translation for your global shopper list. I have maintained a clean structure and clear formatting to ensure your international users can easily read the terms, service fees, and contact info.
Recommended Global Proxy Shopping & Payment Services
1. United States (2 Personal Shoppers)
Tax-Free States: Delaware (DE) & Oregon (OR)
Exchange Rate: Subject to the rate displayed in the system's Account Information.
a. 【Red Sea Rita - US East Coast Tax-Free State (Delaware) Proxy Shopping】
*Line Support: @352niiwy
*WhatsApp Support: 0928881972
*WeChat Support: (Blank)
*Eligible Members: Serves members from Taiwan, Malaysia, and China.
*Online Proxy Shopping Fee: +10%
*Cash on Delivery (COD) Cash-Advance Fee at Warehouse: Available, +5%
*Exclusive Services: Dedicated Line groups, live photo updates from outlets,
Costco, and supermarkets.
b. 【Red Sea Nicole - US West Coast Tax-Free State (Oregon) Proxy Shopping】
*Line Support: @085ouuzy
*WhatsApp Support: 0928881972
*Eligible Members: Serves members from Taiwan, Hong Kong, and China.
*Online Proxy Shopping Fee: +10%
*Cash on Delivery (COD) Cash-Advance Fee at Warehouse: Available, +5%
*Exclusive Services: Dedicated Line groups, live photo updates from outlets,
Costco, and supermarkets.
c. Friendly Reminders:
*Exclusive VIP Groups: Custom dedicated groups can be created for VIP members
(e.g., bags, health supplements, etc.).
*【Logistics & Bulk Product VIP Members】: COD service fee is +3%.
*Fees & Discounts: Subject to the final announcements within each local
shopper’s group.
*Special Cargo: For exchange rates, volumetric/oversized item packaging, please
consult customer service.
2. Canada (2 Personal Shoppers)
Location: Calgary (Lowest tax rate in Canada: 5%)
a. 【Red Sea Suz - Canada Proxy Shopping】
*Line Support: @800rohmk
*WhatsApp Support: 0928881972
*Eligible Members: Serves members from Taiwan.
*Online Proxy Shopping Fee: +10%
*Cash on Delivery (COD) Cash-Advance Fee at Warehouse: Not available.
*Exclusive Services: Dedicated Line groups, live photo updates from outlets and
Costco.
b. 【Red Sea Teresa - Canada Proxy Shopping】
*Line Support: @460gqqml
*WhatsApp Support: 0928881972
*Eligible Members: Serves members from Taiwan, Hong Kong, Malaysia, and
China.
*Online Proxy Shopping Fee: +10%
*Cash on Delivery (COD) Cash-Advance Fee at Warehouse: Available, +5%
*Exclusive Services: Dedicated Line groups, live photo updates from outlets,
Costco, and supermarkets.
c. Friendly Reminders:
*Exclusive VIP Groups: Custom dedicated groups can be created for VIP members (e.g., bags, health supplements, etc.).
*【Logistics & Bulk Product VIP Members】: COD service fee is +3%.
*Fees & Discounts: Subject to the final announcements within each local
shopper’s group.
*Special Cargo: For exchange rates, volumetric/oversized item packaging, please
consult customer service.
3. United Kingdom
Exchange Rate: Subject to the rate displayed in the system's Account Information.
a. 【Red Sea Claire - UK Proxy Shopping】
*Line Support: @174wydqj
*WhatsApp Support: 0928881972
*Eligible Members: Serves members from Taiwan, Hong Kong, Malaysia, and
China.
*Online Proxy Shopping Fee: +8%
*【Logistics & Bulk Product VIP Members】 COD Cash-Advance Fee:
Available, +3%
*Exclusive Services: Dedicated Line groups, live photo updates from outlets,
Costco, and supermarkets.
b. Friendly Reminders:
*Exclusive VIP Groups: Custom dedicated groups can be created for VIP members (e.g., bags, health supplements, etc.).
*Fees & Discounts: Subject to the final announcements within each local shopper’s group.
*Special Cargo: For exchange rates, volumetric/oversized item packaging, please consult customer service.
c. Important Notices (Welcome to Join):
*UK Customs Clearance Handling Fee: Starts from 200 TWD (does not include actual customs duties).
*Dedicated Line Groups: UK EMA, UK EMA Bags.
*Special VIP Groups: UK Children's Goods, UK Luxury Bags, UK Daily Essentials.
4. Australia (Additional fees apply)
Exchange Rate: Subject to the rate displayed in the system's Account Information.
a. 【Red Sea AUX - Sydney, Australia Proxy Shopping】
*Line Support: @lgg6811g
*WhatsApp Support: 0928881972
*Eligible Members: Serves members from Taiwan.
*In-Store Proxy Shopping Fee: Base fee of 220 TWD for store visits (+22 TWD per item).
*Online Proxy Shopping Fee (One-time fee per seller): +110 TWD (approx. 5 AUD).
*【Logistics & Bulk Product VIP Members】 COD Cash-Advance Fee: Available, +5%
*Exclusive Services: Dedicated Line groups, live photo updates from outlets and supermarkets.
b. Friendly Reminders:
*Exclusive VIP Groups: Custom dedicated groups can be created for VIP members (e.g., bags, health supplements, etc.).
*Fees & Discounts: Subject to the final announcements within each local shopper’s group.
*Special Cargo: For exchange rates, volumetric/oversized item packaging, please consult customer service.
*Repacking Fee: If box splitting is required, a material fee of 2.50 AUD per box applies.
5. Japan
Exchange Rate: Based on the daily exchange rate on the day the funds are topped up to the Japanese personal shopper.
a. 【Red Sea JPD - Japan Proxy Shopping】
*Line Group: @465wvoyf
*WhatsApp Support: 0928881972
*Eligible Members: Serves members from Taiwan, Hong Kong, Malaysia, and China.
*Online Proxy Shopping & Payment Fee: 0% (No proxy fee).
*Warehouse Cash on Delivery (COD) / Proxy Payment Fee: 5% processing fee per order (Minimum charge starts from 300 JPY).
1.The payment amount must be fully topped up one business day prior to delivery, along with the tracking number and product details.
2.Cross-border (overseas) packages are not accepted.
b. Export Tax Refund Instructions:
1.Personal Direct Refund (4%): If monthly purchasing exceeds 500,000 JPY, a refund of over 20,000 JPY can be processed.
2.Assistance for Japanese Companies with Self-Export Tax Refunds:
*If you have your own company in Japan, handle your own procurement, and export through us, our company will provide the export certificate based on National Tax Agency regulations: [https://www.nta.go.jp/law/shitsugi/shohi/11/01.htm]
*No country or purchasing amount limits apply, and no additional fees are charged.
c. Special Clarifications:
1.Chitose (Etto/Kaito) and ZoZoTown: 0% proxy fee.
2.Atomy Customers: We provide assistance for online order placement and proxy payments.
(limited to orders over 30,000 JPY per transaction and exceeding 300,000 JPY monthly)
3.Online proxy shopping and COD services are exclusively provided to Bulk Product VIP Members & Logistics VIP Red K/Red Q Members.
6. South Korea (KBS Warehouse)
6. South Korea KBS Warehouse — Add LINE Customer Service: @599qpjum
a. Bank Transfer / Payment-on-Behalf Only: Our buyer will wire the payment directly to the Korean seller; tax invoices (receipts) must be issued to the buyer. In-store purchasing services are not available.
b. Handling Fee: NT$100 per website per order. An additional NT$50 handling fee applies if the total merchandise value is under 30,000 KRW.
-
No extra proxy purchasing commission is charged for standard items. Once the exchange rate is confirmed, please top up your member account first so we can process the order.
-
Each proxy purchase order is limited to a maximum of 10 links from the same website.
-
Upon order confirmation, Customer Service will provide an Excel order form with the following columns:[Product Name, Specification, Quantity, Unit Price (Tax Included), URL, Remarks, Cloud Warehouse Master ID - Sub ID] In the rightmost column of the form, please enter 299-0-RS + your 5-digit Customer ID (e.g., for RS10688, enter
299-010688), then send the completed sheet back to Customer Service. (註：原文「後將表格傳給客人」在實務上通常為客人填好回傳給客服，或客服填好發給客人確認；若為「客服填好發給客戶」，可改為...and send the form to the customer.)
c. Exchange Rate: Based on the daily announced exchange rate. Top-up for the Korean buyer must be completed before 2:00 PM.
d. Additional +5% Surcharge: Applies to online book orders, simplified invoices/receipts issued by individual sellers, and online orders paid via cash or check.
e. Cash on Delivery (COD) Advance Fee: +5% surcharge for parcels paid upon arrival at the warehouse.
f. Shipping Restriction: Limited to physical goods purchased online that are shipped back to Taiwan via our company.
g. Prohibited / Non-Serviceable Items: We do not accept orders for non-physical/digital items such as game top-ups, restaurant reservations, or event/travel tickets.
7. Malaysia
Exchange Rate: Subject to the rate displayed in the system's Account Information.
a. 【Red Sea MLX - Malaysia Proxy Shopping】
-
Line Support: @509miuve
-
WhatsApp Support: 0928881972
*Eligible Members: Serves members from Taiwan, Hong Kong, Malaysia, and China.
*Online Proxy Shopping Fee (One-time fee per seller): +100 TWD
(Waived for Bulk Product VIP, Diamond Members, and VIP Red 9/K/Q).
*Warehouse Cash on Delivery (COD) Cash-Advance Fee: +100 TWD (Invoice must be included).
*Shopee Special: No proxy fee or COD cash-advance fee for Shopee online purchases shipped to Taiwan.
b. Friendly Reminders:
*Exclusive VIP Groups: Custom dedicated groups can be created for VIP members (e.g., food, specialty gifts, etc.).
*Fees & Discounts: Subject to the final announcements within each local shopper’s group.
*Special Cargo: For exchange rates, volumetric/oversized item packaging, please consult customer service.
*Exclusive Perks: Discounts are specifically provided to Bulk Product VIP Members & Logistics VIP Red K/Red Q Members.
8. Thailand
Exchange Rate: Subject to the rate displayed in the system's Account Information.
a. 【7 Sea TTM - Thailand Proxy Shopping】
*Line Support: @433hddac
*WhatsApp Support: 0928881972
*Eligible Members: Serves members from Taiwan.
*Online Proxy Shopping Fee: Currently free (Promotional offer).
*Online Proxy Payment Fee: Currently free (Promotional offer).
*Cash on Delivery (COD) / Shipping Fee Paid on Delivery: In addition to the exchange rate above, an extra 50 TWD per shipment applies.
b. Friendly Reminders:
*Compliance Note for "Proxy Payments": To comply with government regulations, please provide at least one of the following:
1.Order screenshot
2.Chat history screenshot between you and the shop/seller
3.The shop's phone number
*Exclusive Services: Local Thai Facebook Live fan pages available.
*Rate Adjustments: If exchange rates fluctuate, the rate determined by the local shopper shall prevail.
9. Hong Kong
Exchange Rate: Subject to the rate displayed in the system's Account Information.
a. 【Red Sea HKK - Hong Kong Proxy Shopping】
*Line Support: @irq9722z
*WhatsApp Support: 0928881972
*Eligible Members: Serves members from Taiwan, Hong Kong, Malaysia, and China.
*Online Proxy Shopping Fee (Per seller): 5% (Waived for Diamond Members).
*【Logistics & Bulk Product VIP Members】 COD Cash-Advance Fee: Available, +3%
*Warehouse Cash on Delivery (COD) Proxy Payment Fee: +100 TWD per transaction.
b. Friendly Reminders:
*Exclusive VIP Groups: Custom dedicated groups can be created for VIP members (e.g., bags, health supplements, etc.).
*Fees & Discounts: Subject to the final announcements within each local shopper’s group.
*Special Cargo: For exchange rates, volumetric/oversized item packaging, please consult customer service.
10. Taiwan
Exchange Rate: Subject to the rate displayed in the system's Account Information.
a. 【Red Sea TPE - Taiwan Proxy Shopping】
*Line Support: @174wydqj
*WhatsApp Support: 0928881972
*WeChat Support: (Blank)
*Eligible Members: Serves members from Taiwan, Hong Kong, Malaysia, and China.
*Online Proxy Shopping Fee (Per seller): +100 TWD (Waived for Diamond Members and VIP Red 9/K/Q).
*Warehouse Cash on Delivery (COD) Cash-Advance Fee: +100 TWD
*Shopee Special: No proxy fee or cash-advance fee for Taiwan Shopee online purchases shipped to Malaysia.
b. Friendly Reminders:
*Exclusive VIP Groups: Custom dedicated groups can be created for VIP members (e.g., bags, health supplements, etc.).
*Fees & Discounts: Subject to the final announcements within each local shopper’s group.
*Special Cargo: For exchange rates, volumetric/oversized item packaging, please consult customer service.
11. Mainland China
Exchange Rate: Subject to the rate displayed in the system's Account Information.
a. 【Red Sea WXM - China Proxy Shopping】
*Line Support: @qlp7005s
*Eligible Members: Serves members from Taiwan.
*Online Proxy Shopping Fee (Per seller): +100 TWD (Waived for Diamond Members and VIP Red 9/K/Q).
*【Logistics & Bulk Product VIP Members】 COD Cash-Advance Fee: Available, +3%
b. Friendly Reminders:
*Exclusive VIP Groups: Custom dedicated groups can be created for VIP members (e.g., bags, health supplements, etc.).
*Fees & Discounts: Subject to the final announcements within each local shopper’s group.
*Special Cargo: For exchange rates, volumetric/oversized item packaging, please consult customer service.
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Notification from Local Buyers Regarding Potential Issues / Disclaimer:
Please read carefully before placing an order.
Please read carefully before placing an order.
f. Clarification on the Scope of Liability:
1. Upon receipt, we will assist in inspecting the item's exterior appearance, specification, and quantity before warehousing. However, the buyer cannot be held responsible if the purchasing agent/seller you agreed to use experiences cancellations, delays, shipping errors, scratches, color discrepancies, mismatches, or non-delivery. Furthermore, the buyer is not liable for any internal damage, defects, or incorrect items hidden within unsealed packaging (such as unopened original boxes or plastic bags).
2. The local buyer is commissioned by you solely to act as a purchasing agent and cannot be held legally liable or responsible for product issues.
3. Based on the above, no compensation or refund requests shall be made to our company or the local buyer.
g. Unsuccessful Purchases Due to Various Factors After Attempting to Buy:
1. If a refund is required, a bank transfer processing fee of NT$30 will be charged.
2. Once an order is placed, requests for returns or cancellations will not be accepted until the item is inventoried in the warehouse, after which it will be processed according to the standard return procedure ("I want to return this item").
3. Should any of the aforementioned situations occur, customer service handling must comply with the overseas seller's official policies. The buyer will assist you with the return or exchange process. However, even if the seller uses various excuses to cause long-term delays or refuse service, you may not demand compensation or refunds for other services from the buyer.
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Red Sea Logistics serves solely as a purchasing and trading platform for buyers and sellers, and bears no responsibility or liability for any products or monetary transactions between buyers and customers.
Important Notes: This offer is valid for current members only. Our company reserves the right to modify or terminate this activity at any time. Any changes or detailed terms will be posted on this webpage without prior notice.
1. Our company serves solely as a purchasing and trading platform for buyers and sellers, and bears no responsibility or liability for any products or monetary transactions between buyers and customers.
2. In the event that a fraudulent website is encountered during the purchasing process, only the purchasing agent service fee will be refunded. Our company shall not be held liable for any funds lost to scams.
3.This offer is valid for members only. Our company reserves the right to modify or terminate this activity at any time. Any changes or detailed terms will be posted on this webpage without prior notice.
4.A very small percentage of websites or product categories (such as children's clothing/supplies, certain brands, or specific websites) do not qualify for the 3% cashback offer. If we fail to inform you immediately that a requested website is ineligible, we will waive the purchasing service fee, but no 3% cashback will be provided.
5.If a purchased item needs to be returned, it must be confirmed within 3 days. If it exceeds 3 days, a handling fee of NT$400 per item will be charged. Please carefully verify the policies of certain shops, as some items may be non-returnable or non-refundable. Once a purchased item has entered the outbound shipping process, returns or exchanges will no longer be accepted. For detailed fee structures, please contact your local buyer service.
6.Outlets, Supermarkets, Department Store Boutiques, and Brand Flagship Stores: We provide real-time, live proxy purchasing services for "discounted items." For most of these services, we waive the "service fee" (labor fee) or only charge a minimal amount, and you can also enjoy immediate discounts and refunds. Please contact customer service for details.
7.Your understanding is greatly appreciated: Outlets, supermarkets, and malls offer highly discounted prices, so we cannot guarantee that items will be 100% flawless. While local buyers will filter, inspect, and reject items with major defects for you, extremely minor or subtle flaws are beyond our control, and strict quality control is impossible under such tight margins. The minimal service fee simply does not cover such overhead. Therefore, we strictly do not accept returns under these circumstances (Alternatively, you may request a detailed inspection and photos when filling out the waybill). If you have strict quality concerns, please do not purchase high-end, luxury items through this service. (Examples of minor flaws include: uneven stitching or slight interior lining irregularities on clothes, shoes, or bags; tiny paint/color bleeding spots on shoes; subjective differences in color or size perception; the scent of perfumes or skincare products, etc.)
Proxy purchasing, upfront payment, and group buying services for brands in the US / Canada / UK / Australia / China / Japan / South Korea / Malaysia / Thailand / Hong Kong / Taiwan are available. Inquiries welcome!
*By placing an order or utilizing our purchasing services, you acknowledge that you fully understand and agree to all the terms stated above.
For details on VIP Logistics Red K and Red Q member benefits, please click here.
[Group-Buying Moms Proxy Purchasing] Daily recommendations for Xinchen Group Buy – domestic and international goods.
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