Important Points:

1. Member registration is free.
2. Your email will receive important logistics information and will not be used for advertising.
3. Your username must be a combination of English letters and numbers. It cannot consist of only English letters or only numbers.
4. Please provide accurate information for import purposes. The system will automatically copy it to your account’s [Address Book] when you submit an order.
5. After your registration is completed, please provide your member ID to customer service via Line: @lgg6811g.

If registration is not successful, try alternative methods:

1. Switch browsers (Google, FireFox, Opera, Internet Explorer...)
2. Try using a different smartphone or computer.
3. Provide all necessary information to customer service Line @lgg6811g for assistance with completing your registration.

BDE Warehouse, Delaware, USA, Sales Tax: 0%

1. For monthly shipments exceeding 200 pounds, an additional 5% discount, refunded every other month.
2. For monthly shipments exceeding 500 pounds, an additional 8% discount, refunded every other month.
3. We welcome you to join our VIP Logistics Membership for exclusive discounts.

1. Shipments exceeding 157 pounds every time
2. International express shipping cost per pound: US$2.80.
3. Suitable for declaration with tax invoices; it is recommended to pay an additional tax of 1.00~1.20 US dollars per pound.
4. Door-to-door pickup in the United States: Send the package directly to the Taipei warehouse in Taiwan, and it will be verified before being sent out.
5. The cost is calculated based on the actual weight and volumetric weight, whichever is higher.

BOM Warehouse, Oregon, USA, Sales Tax: 0%

1. For monthly shipments exceeding 200 pounds, an additional 5% discount, refunded every other month.
2. For monthly shipments exceeding 500 pounds, an additional 8% discount, refunded every other month.
3. We welcome you to join our VIP Logistics Membership for exclusive discounts.

1. Shipments exceeding 157 pounds every time
2. International express shipping cost per pound: US$2.80.
3. Suitable for declaration with tax invoices; it is recommended to pay an additional tax of 1.00~1.20 US dollars per pound.
4. Door-to-door pickup in the United States: Send the package directly to the Taipei warehouse in Taiwan, and it will be verified before being sent out.
5. The cost is calculated based on the actual weight and volumetric weight, whichever is higher.

CAE Warehouse, Calgary, Canada, Sales Tax: 5%, minimum

1. For monthly shipments exceeding 200 pounds, an additional 3% discount, refunded every other month.
2. For monthly shipments exceeding 500 pounds, an additional 5% discount, refunded every other month.
3. We welcome you to join our VIP Logistics Membership for exclusive discounts.

EMA Warehouse, Manchester, UK

1. For monthly shipments exceeding 100kg, an additional 3% discount, refunded every other month.
2. For monthly shipments exceeding 300kg, an additional 5% discount, refunded every other month.
3. We welcome you to join our VIP Logistics Membership for exclusive discounts.

Register a new account and inform LINE customer service of your member ID.

First, check the warehouse address for overseas consolidation

• When ordering from overseas websites, enter your member ID (RS*****) after the address for receiving goods at the overseas consolidation warehouse.

Once the online seller's package is shipped, locate the provided tracking number. Go to "Package Status Inquiry" to fill in the pre-arrival information.

Go to "International Logistics - Add Order" to select the appropriate shipping and fill in the details.

Local pickup service is available under "International Logistics - Add Pickup Order."

The warehouse will stock in the package based on the information provided in the order. 

After the warehouse has completed packing and calculated the fees, if your account balance is insufficient, you will be notified via email to "Make Payment." If your account balance is sufficient, payment will be deducted automatically and arranged for shipping.

Prior to shipping, payment will be automatically deducted, and the package will be shipped to its destination country and delivered to your hands.

You can check the "Order Progress Inquiry" at any time. When the package arrives in Taiwan, the Real Name Authentication App will also notify your phone.

Click on the image to access the corresponding function interface.

• The advantage is that you can use different dimensions and weights to save on shipping costs.
• Choose the correct warehouse name and route.

BDE Delaware USA Public Consolidation Warehouse

• Formal customs clearance for cigars, tobacco, and cigarettes for individuals/companies
• Formal customs clearance for alcohol up to 5000ml for individuals/companies
• Does not accept perfume (or any products containing alcohol), high-pressure spray bottles (squeeze-type spray bottles are accepted)
• Can accept essential oils, and products with lithium batteries
• Does not accept any animal, plant, or insect products or processed food

BOM Oregon USA Public Consolidation Warehouse

• Formal customs clearance for cigars, tobacco, and cigarettes
• Does not accept high-pressure spray bottles (squeeze-type spray bottles are accepted)
• Does not accept alcoholic products
• Can accept essential oils, and products with lithium batteries
• Does not accept lithium batteries, pure batteries, rechargeable batteries, or anything similar (but can accept UN3480)
• Does not accept any animal, plant, or insect products or processed food

CAE/CAS Calgary Canada Public Consolidation Warehouse

• Formal customs clearance for cigars, tobacco, and cigarettes
• Does not accept high-pressure spray bottles over 60ml (squeeze-type spray bottles are accepted)
• Does not accept perfumes, essential oils, products with lithium batteries, alcohol, or seal oil
• Does not accept any animal, plant, or insect products or processed food

EMA Manchester UK Public Consolidation Warehouse

• Does not handle formal customs clearance for cigars, tobacco, and cigarettes
• Formal customs clearance for alcohol up to 5000ml
• Does not accept high-pressure spray bottles (squeeze-type spray bottles are accepted)
• Can accept perfumes and essential oils with restrictions, must use ETY route with a processing fee of 100 NTD/item
• Pure batteries, battery-containing products, dangerous goods, special handling fee of 160 NTD/item
• Does not accept any animal, plant, or insect products or processed food

EPI Dublin Ireland Public Conslidation Warehouse

• Does not accept high-pressure spray bottles (squeeze-type spray bottles are accepted)
• Does not accept pure batteries
• Does not accept any items with batteries (including lithium batteries, rechargeable items, and UN3171, UN3480, etc)
• For any questions, please contact our customer service with product photos, names, and product detail website links
• Does not accept any animal, plant, or insect products or processed food

AUX Sydney Australia Public Consolidation Warehouse

• Formal customs clearance for cigars, tobacco, and cigarettes
• Formal customs clearance for alcohol up to 5000ml
• Does not accept high-pressure spray bottles over 60ml (squeeze-type spray bottles are accepted)
• Does not accept perfume (or any products containing alcohol), and products with lithium batteries
• Can accept essential oils
• Does not accept any animal, plant, or insect products or processed food

AUM Melbourne Australia Public Consolidation Warehouse

• Formal customs clearance for cigars, tobacco, and cigarettes
• Formal customs clearance for alcohol up to 5000ml
• Does not accept perfume (or any products containing alcohol), high-pressure spray bottles (squeeze-type spray bottles are accepted)
• Can accept essential oils, and products with lithium batteries
• Does not accept any animal, plant, or insect products or processed food

JPD Tokyo Japan Public Consolidation Warehouse

• Formal customs clearance for cigars, tobacco, and cigarettes
• Formal customs clearance for alcohol up to 5000ml
• Does not accept high-pressure spray bottles (squeeze-type spray bottles are accepted)
• Does not accept perfumes (alcohol-containing), mosquito repellent products
• Can accept essential oils, perfumes, and ointments (alcohol-free)
• Must not have flammable or danger labels
• Does not accept any animal, plant, or insect products or processed food

KBS Seoul South Korea Public Consolidation Warehouse

• Formal customs clearance for cigars, tobacco, and cigarettes
• Does not accept alcohol of any kind
• Does not accept high-pressure spray bottles over 60ml (squeeze-type spray bottles are accepted)
• Can accept essential oils
• Does not accept products with lithium batteries
• Does not ship perfumes by air freight, can ship by sea freight
• Does not accept any animal, plant, or insect products or processed food

KAO Seoul South Korea Public Consolidation Warehouse

• Does not accept cigars, tobacco, cigarettes, or alcohol
• Does not accept high-pressure spray bottles
• Can accept essential oils
• Does not accept products with lithium batteries
• Does not accept perfume (or any products containing alcohol)
• Does not accept any animal, plant, or insect products or processed food

MLX Kuala Lumpur Malaysia Public Consolidation Warehouse

• Does not accept perfume (or any products containing alcohol), essential oils, squeeze-type bottles, aroma diffusers
• Does not accept products with lithium batteries, tobacco, alcohol, high-pressure spray cans, meat products
• Items with batteries must be dismantled before shipping
• Does not accept any animal, plant, or insect products or processed food

TTM Bangkok Thailand Public Consolidation Warehouse

• Religious items require notification to customer service prior to shipping
• Prohibited items: Meat products, meat oil products, medical-grade items, high-pressure bottles
• Can accept essential oils, perfumes, small items with batteries (aroma diffusers)
• Does not accept Bluetooth speakers, large speakers, 3C electronics
• Does not accept any animal, plant, or insect products or processed food

HKK Hong Kong Public Consolidation Warehouse

• Can accept: Household items, kitchenware, clothing, shoes, bags, non-medical masks, jewelry, cosmetics, essential oils, skincare products, food, solid health supplements, items with batteries, perfumes, essential oils (aroma diffusers), (red wine, alcohol content below 16 degrees)
• HTA Economical Route: Red wine, alcohol content below ABV 16%
• HTY Special Route: Other alcoholic beverages, perfumes
• HTA/HTY customs clearance fee is 600 TWD (must be selected when filling out the waybill)
• HTA/HTY wine box fee is 100 TWD per box
• HTA/HTY per box special reinforcement fee is 200 TWD
• Does not accept any animal, plant, or insect products or processed food

TPE Taipei Public Consolidation Warehouse

JPD Tokyo Japan Public Consolidation Warehouse (once a month)

• Choose warehouse JPD, sea route JTB
• Can accept tires, camping equipment, household items, golf bags and clubs, clothing, cleaning products, suitable for large, light, low-priced, and large quantity, etc (PLEASE NOTE: Sea freight cannot be rushed and takes a longer time to ship than air freight)
• Prohibited items: Meat, fish, food, health supplements, tobacco and alcohol, mosquito repellent products (anything that can be eaten cannot be shipped.)
• All batteries or products containing batteries (lithium, chargeable, etc) cannot be shipped
• MSDS documents required for certain products: Pressure cans

1. Electric bicycles
2. Various plug-in electrical appliances (TV/dehumidifier/microwave...etc.)
3. Can not accept any electric or electronic devices (including plug in devices)
4. Massage chairs
5. Goods that exceed the weight and size limits of Taiwan customs

KBS Seoul South Korea Public Consolidation Warehouse (once every 1-2 weeks)

• Choose warehouse KBS, route STB
• Can accept perfumes, pressure cans, tires, camping equipment, household items, golf bags and clubs, clothing, cleaning products, suitable for large, light, low-priced, and large quantity...most importantly, it cannot be rushed
• Prohibited items: Meat, fish, food, health supplements, tobacco and alcohol, items with batteries (anything that can be eaten cannot be shipped.)

All foods (all items intended for consumption) must have an approved trademark in color (including a clear ingredient list) on the outer box or packaging. If you need to reduce the volume, please dismantle the outer box, fold it, and place it inside the package together with the food. If there is no approved trademark, the food item cannot be shipped.

Prohibited: Meat, meat products (e.g., beef jerky), egg yolks, egg products, honey products, dairy products, milk, Western medicine, perfumes, nail polish, flammable danger-labeled items, pressure cans, pure alcohol, pure batteries, live animals, banknotes, bonds, seeds, tobacco, cigars (includes powder/liquid/solid forms) 

Attempting to ship or conceal prohibited items will result in a fine of 5000NTD per box and legal responsibilities fall onto the customer. Additionally, a handling fee of 5000NTD will be charged for returns.

We will assist in inquiries as much as possible, but due to the diversity of countries we ship to, we cannot guarantee certain products’ import and export regulations. Please be responsible for inquiring with the recipient and comply with the import country regulations.

1. Prohibited items must comply with the import and export regulations of the destination country.
2. Senders are responsible for checking import and export regulations

3. Health supplements, medicines, food items, cosmetics, etc have shipping explanations and policies in the [FAQ]. Please inquire through customer service Line: @lgg6811g for any questions.

4.  Perfume export regulations vary by country. Please inquire with customer service first. Customer service Line: @lgg6811g.

5. The above is for reference only. Please rely on the latest information from each country. You can check Google for more details.

Redsea7 utilizes a prepaid system, allowing users to recharge their accounts and use the balance gradually. The member's account will display the available balance.

To make a payment:

• Bank wire transfer directly to the member's account is the most efficient method.
• ATM, counters, and convenience stores are also accepted.
• Payments can be made in Taiwanese dollars (NTD), US dollars (USD), Chinese yuan (CNY), Malaysian ringgit (RM), and Thai baht (THB).

When can I expect the delivery to Taiwan?

Upon receiving your shipping fees, the consolidation center will arrange for dispatch. Your package is expected to reach you within 5-10 working days. Please note that the time frame is an estimate, and factors such as flight schedules, customs clearance inspections, and other transport-related considerations may impact the delivery time. In the event of unforeseen circumstances beyond our control, there might be potential delays in the transit time.

1. Stocked In, Awaiting Packaging
2. Evaluated: Arrangements are being made for packaging and sorting.
3. Packaging Completed, Pending Evaluation: Freight calculation is completed; please make the payment.
4. Insufficient Funds, Will Ship Out After Deduction
5. Deduction Successful, Awaiting Ship Out
6. Goods Shipped, En Route to Airport Pier
7. Arrived at Port, Awaiting Boarding
8. Arrived in Destination Country, Awaiting Customs Entry
9. Customs Cleared, Retrieving Freight
10. Retrieving to Taipei Warehouse to Prepare Shipping Out
11. Transferred to Courier, Convenience Store Pickup, or Warehouse Pickup
12. Expected Arrival in 1-2 Days

Arrived at Taipei Warehouse, Processing: package has reached the Taipei warehouse; special handling is needed, such as verifying freight/weight/volume or customs duties.

Flight Delayed, Updated Flight Pending: Flight delay reasons unknown; the airline will notify the departure time, and we will update the boarding time accordingly.

Awaiting Customs Clearance: Customs randomly inspecting packages, approximately 3-10 working days for inspection.

Abnormal Package, Processing Suspended: Inquire with logistics customer service Line@lgg6811g.

You can try the following steps for self-checking the package inquiry process:

If you need assistance in finding the package, please provide the following information to customer service at Line@:

We will attempt to confirm various possibilities based on the information you provide:

1. We will try to find various possibilities or similar numbers in the storage system since some courier numbers provided by sellers may differ from the ones we receive during storage.
2. We will attempt to match your information with unclaimed packages, but it's less accurate due to the seller's shipment weight being less and less accurate.
3. Based on the information you provide, warehouse staff will assist in checking the arrival time and package shelving time.
4. Rough determination of the package signer, whether it was mistakenly delivered to another company.
5. Content verification of the package.
6. The courier company or post office never delivered, requiring redelivery or pickup.
7. We assist based on the amount of information you provide.
8. Please quickly notify the seller and have them handle it as quickly as possible. At this point, only the seller and you have ownership rights.

We have no service or responsibility for packages that we have not received into storage.

1. BDE warehouse delivery drivers have encountered self-signing situations. Therefore, starting from December 15, 2022, all signatures are changed to Frank Hills. Other warehouses may do the same.
2. If the information you provide is insufficient, or we cannot find your package, or delivery time has exceeded 35 days, our service is limited and we reserve the right to suspend service. You may resort to a third-party judicial arbitration organization for resolution.
3. We are willing to assist you with providing proof, and you can strongly request the seller to report to the police to confront the delivery company and driver with us, confirming responsibility and subsequent matters.

Click on "Add Pickup Order"

Notify customer service via LINE: @lgg6811g.

Service available in Taipei time Mon to Fri 10AM to 5PM, closed on holidays.

Pickup Service in the UK (EMA)

Pickup Service in Taiwan (TPE)

Export to other countries

Pickup Service in the USA

1. Fedex Pickup to BDE/BOM, Direct Return to Taiwan
2. Bulk shipments over 150 pounds per batch have discount

Pickup Service in Thailand (TTM)

Pickup Service in Other Countries